Tuesday, 23 February 2010
CenoBoss
There are days, y'know, when I think she's ok. And days when I think she's ok but just a bit mad, a bit ditzy, maybe a bit crazy even. And then other days, like today, when I'm pretty convinced she's something that took form in one of Stephen King's worst nightmares that was too dark for him to commit to paper and somehow crawled out his head and was then made flesh by Satan himself. She becomes inscrutable and emits this tangible wave of some species of horrific darkness that's hard to describe.
Anyway.
So I'm not big on 'filing', generally, partly because it's godawfully tedious and partly because I don't like our store-room. It's a horrible little messy, cold, dusty chamber down a corridor from the main office, and apart from that, it's usually in a state of utter chaos, so I tend to leave it alone as much as possible. Also, between you and me, I guess somewhere in the back of my mind I suspect that The Boss gets up to some sort of filthy arcane black magic type shit in here; strange occurrences that lead me to believe that this closet might in fact contain a few skeletons. In short, it gives me the creeps.
But today it has an air of sanctity about it, because anything beats sitting in there with that woman right now. She is fully batshit today. I could see the veins in her head from the far side of the room, and was pretty sure that she was clenching and unclenching her fists while talking to me in a manner that I do not like to see in supposedly civilized mammals.
I arrive into the dingy little store with my armload of files, and set about trying to figure out what goes where. In theory, this room should contain a year of files; that's the legal requirement. After that they just get boxed up and removed and taken who-cares-where. The files have an eight digit reference on each, the first four of which indicate month and year and the last four of which indicate job number within a given month. Easy, right?
You know better, by now, I'm sure.
I start looking through the filing cabinets. They look like this, for indeed this is they :
You'll notice she takes the ju-ju to a higher level out here, but never mind. My main problem, my main fucking problem here, is that I can't find a single folder that relates to anything about April 2009. They start at 2006 and run to early 2009.. And the cabinets are full. So where the fuck am I supposed to file these files, which comprise most of our work in the second half of 2009? Where? Bear in mind that to get it wrong is A PAINFUL DEATH, and that seemingly, there is no way to get it right.
Ah, shite. I'm going to have to go back out there and ask her. I can actually feel my testicles shrivelling up just thinking about this, but I have no choice.
Nervously, I return and look around the door. She's still sitting there, glaring like a boxer before a fight, bashing the keyboard like a lunatic.
Here's me : "Uh, ahem. I'm... trying to file these files, as requested. But I can't seem to find where 2009 should go?..."
The Boss : "IN WITH THE REST OF 2009!"
Oh my God I think her eyeballs are actually bulging. Really bulging. She's going to sprout hair from her forehead any minute now.
Here's me : "Well, I can't seem to find the second half of 2009... I can find 2006 through to then, but there is not a single folder labelled later than about April 2009, you see..."
I say this like I'm delivering news of a terminal illness or something. Or maybe like telling a really big, angry man with a gun that I've just got his daughter pregnant.
The Boss stops mashing the keyboard and looks at me with utter contempt and coldly states -
"They do not corrugate."
Here's me : "Wha?"
The Boss barks at me : "The folders do not corrugate to the files in them. You'll just have to look through to find them."
Again, today is no today to pick a fight, I can sense. So I quietly return to the store.
Now on most occasions, I'd be the one going fucking mental right now, but today, actually, this is ok. OK, so there are three filing cabinets full of mis-labelled files. OK, I am going to have to totally deconstruct and re-construct 12 drawers of files, and re-label them, and it is going to be very boring, very tedious, but most importantly - it is going to take me several hours. Alone.
So I set to work. There's a certain joy to be had in this, once it starts to come together; out of chaos, slowly, emerges order, and in this I find satisfaction, as I sit alone in here with a good dose of heavy music blasting through my earphones, writing wee white slips of card with JAN 09 and similar and putting everything in good, proper order. I imagine this sort of pleasure wears thin pretty quickly if this is what you do every day, but for now, it's a sweet mercy; it's relaxing. Not so bad, eh? She can sit in there, banging the hell out of the keys, with nowhere to direct her anger, because she's actually sent me in here, ha ha! This is all fine, this has played right into my furry wee hands and oh mother of fucking jesus she's now standing right behind me.
I have to tell you it really did scare the shit out of me.
I remove the earphones and get to my feet.
The Boss, blocking the doorway : "Did you do his insurance?"
Here's me : "Whose insurance?"
The Boss : "Ronan Keating's."
I swear on my left fucking nut : I am not making this up.
I just stare.
The Boss says the man whose name has never been Ronan Keating's actual correct name after a very long pause.
Here's me, staring back, because this woman is neither just stupid nor crazy, she is plainly both, with a smattering of pure refined evil : "Well, no. Not from in here. There is neither phone nor computer in here. In here where I have been. As you can see. As you know. So obviously. No."
The Boss, her explosive anger all the more nerve-jangling because I'm now trapped in a tiny room with her blocking the doorway : "GET IT DONE YOU CAN'T JUST LEAVE THINGS LYING DO HIS INSURANCE NOW AND STOP PLAYING ABOUT IN HERE!"
To be, sadly, continued, again.
The Boss is Coming - Look Busy
There was, shall we say, an Atmosphere.
It's hard to say just why, subtle little things, but one of the main giveaways is the way The Boss types when She has a Problem. She pounds away at the keyboard will all of the aggression and total lack of any kind of grace of a very bad drunken teenage death-metal drummer. Who has maybe just been dumped by his girlfriend or something. Anyway, I detected this vibe, and not feeling really up to this today, was trying to just keep my head down and lay low.
But no, despite not wanting trouble, trouble plainly wanted me.
The Boss : "Did you send those bills to Caroline today?"
Here's me : "What, more today?"
The Boss : "SHE ASKED YOU TO SEND THEM THIS MORNING!"
Here's me : "Uh, no, she asked me yesterday morning, and I did send them at that stage. Uh, you were copied in..."
The Boss : "SHE ASKED TODAY!"
Here's me : "I didn't get asked for any more today, honestly."
The Boss : "NO."
Boss Says No, then. I do intend to tell her right before I leave here that it's not as useful a multi-purpose word as "awayandfuckyourselfyoubatshitcrazyoldbastard".
I wait.
The Boss, barely scaling down from the summit of Mt. Angry : "The ones she asked for yesterday!"
Here's me : "You said... nevermind."
About a year ago, I'd probably have argued this. Then I'd probably have asked her what the hell her problem was and asked her kindly that whatever the fuck it was not to take it out on me. Wrong, wrong, wrong. Such is the WAY OF PAIN.
Here's me : "I sent them yesterday?"
The Boss is obviously wrestling with some sort of blood clot in the brain. I try to look too intensely busy to be spoken to. It is very nearly the truth. It does not, however, work.
The Boss : "AND HAVE YOU PUT AWAY THOSE FILES YET!"
Here's me, looking at the files which she is indicating, which are sitting on the desk between us, totally unable to help myself : "Those files? Yeah."
The Boss : "DON'T BE SMARK WITH IT!"
Plainly the woman is actually about to have a meltdown, and also the prospect of spending a while in the store-room out back right now seems, for once, rather attractive, so I seize up the files and my iPod and head on out to the store-room, fully intending to try to make this last the rest of the day if I can.
To be continued.
Monday, 18 January 2010
Pencil Pusher
The Boss has been out somewhere at lunchtime and has returned to the office with an air of a person who has things on their mind. This, naturally, scares the shit out of me.
The Boss : "We need to keep better track of our accounts."
Here's me : "I... totally agree."
The Boss : "We need something that can give us what our current profit is likely to be."
Here's me, thinking yes, we're moving forward here : "I totally agree!"
The Boss : "And so we know what charges we're likely to expect against a job. What do you think?"
Here's me, actually quite excited about the prospect of finally dragging this operation kicking and screaming into the 1980's : "Definitely! Yeah, I don't know if it warrants something as comprehensive as Sage but there's probably similar but simpler programs out there, so let me take a look and see what..."
The Boss, coldly, with a deadly air of finality : "No."
Here's me, hitting the wall : "Wha?"
The Boss : "I don't want nothing fancy."
Oh Christ, I've been blind-sided here. Oh fuck. IT'S A TRAP.
Here's me, fucking terrified : "You haven't been in Excel have you?"
The Boss : "No. Because I don't want nothing fancy."
Here's me : "So, ah, uh, what are you thinking of?"
The Boss makes her way over to me and sets some small items on my desk. I stare at them, then at The Boss, then back at the items, trying to keep my expression completely neutral.
The Boss : "So when you put a job in the book, I want you to write in, in pencil, what charges you think will come in. Then when the real invoice comes in, rub it out, and fill it in with a pen."
Here's me : "Ha ha! Very good! Ha!"
The Boss is staring at me.
I can do nothing but stare back.
The Boss : "Understand?"
Here's me, now staring with naked horror at the 'new accounts system' : "Is this a fucking eyeliner pencil? Is this stump of a thing I am looking at on my desk here a fucking eyeliner pencil?"
The Boss : "NO! I went out and got those special."
Here's me : "Did it come, like that, already drawn on?"
The Boss : "Don't be smart with me."
Here's me : "Could you have got a proper grown-up sized pencil?"
The Boss : "But there's lots of them."
It's true. There are. She reveals a handful of two inch long pencil stubs.
Here's me, with some nameless suspicion in the back of mind : "Where did you get these?"
The Boss : "It doesn't matter."
It does though, and in the back of my mind I think I'm starting to realise something important, some key familiarity here -
Here's me : "Did you steal these fucking pencils from fucking Argos?!"
The look on her face confirms that I am correct. Fuck.Ing.Hell.
Tuesday, 15 December 2009
I Wouldn't
The Boss : "Stella... Wang."
Here's me : "Uh... no?"
The Boss : "She says machine fourteen is..."
Here's me, I'm losing it today : "Wait. Wait now. Who the fuck is Stella Wang? Wang? Is that what you're saying, Wang? Wink, wing, when, what, wang? What?"
The Boss : "Yes. I just got an e-mail from her. It says machine is fourteen, blah blah blah is it possible to pick up from Armagh?"
Clarification : I am not putting the 'blah blah blah' in just for jollies. The Boss actually said 'blah blah blah'. The Boss has recently taken to just filling in parts of her own sentences with 'blah blah blah' instead of actual words. I mean, fuck. Fuck. What the fuck. Fuck me. Help. Send help. I take it all back. Send help now.
Here's me : "Fuck."
The Boss : "Theres a link, do i click on it?"
Here's me : "Fuck. Fuck. What?"
The Boss : "CGI Ebay?"
Here's me : "What?"
The Boss : "What happens if its something thats going to kick into this? Kick us into this? Should I click it?"
Fuck.
Continuity Error
The Boss : "Was last year after Christmas or before it?"
Wha?
Wednesday, 2 December 2009
Lawnmower Boss
Here's me, steadily ascending in volume, steadily losing my grip : "Yes! Yes I am! I have this... little... fucking... fucking remote control button, in my pocket, and every time I go for a cigarette I push it so the scanner stops working! Ha! HA HA!"
Thursday, 22 October 2009
Hysterics
Thursday, 30 July 2009
Killing Time

Instant Anger - Just Add Boss
Tuesday, 28 July 2009
This May Well Represent The Last Straw

The Boss has been absent from the office for two weeks now, and I have been very busy, although in a very productive, on-top-of-it, getting-shit-done kind of a way. Mostly, anyway. But upon her return everything has been gone through with the fine toothed comb, so to speak, and this is actually slightly more painful and intrusive than a very bad experience in Customs, or maybe even jail.
Here's me : "What one?"
Here's me : "Yes.
Thursday, 9 July 2009
Mad Cow Disease
Tuesday, 7 July 2009
Flat Earth Society
Wednesday, 24 June 2009
ACME Spam Generator
Here's me : "Spam."
The Boss : "What do I do with it?"
Here's me : "Block it."
The Boss : "How?"
Here's me (no way am I getting into this) : "Just delete it."
With me so far?
A short while later:
The Boss : "Who's 'coyote'?"
Here's me : "Coyote?"
The Boss : "Coyote."
Here's me : "Coyote, as in Wil-E-Coyote?"
The Boss : "No, that's key-o-t. This is coy-o-t."
Here's me : "Aghhh... How do you spell this?"
The Boss : "K-U-Y-E-T"
Here's me (sigh) : "Never heard of it. Or them. Or him. Where are you reading this off?"
The Boss : "The H-I-Five Friend Request."
Here's me (sigh) : "It's just spam. Just delete it."
The Boss : "I thought he was a customer of ours."
Here's me (sigh) : "I really don't think he is."
The Boss : "Didn't we have a customer called something like that?"
Here's me (sigh) : "Possibly. I don't know. But it's just spam. Just delete it."
The Boss : "Ah, no, it was Kuwait I was thinking of."
Here's me (facepalm) : "Ah, right. Kuwait. Right. More of a country, than a customer, y'know."
The Boss : "Yeah. Well, we ship there, that's why I thought of it."
Here's me : "Ah. OK. Right. All makes sense now, for sure."
The Boss : "So why are Kuwait sending me H-I-Five Friend Requests?"
Here's me, white knuckled : "It's just spam. It's nothing. Just delete it."
The Boss : "I just think it's a bit suspicious."
Here's me, losing cabin pressure : "Whyyyy?"
The Boss : "Well, we ship to Kuwait don't we?"
I'm Sorry, Did I Break Your Concentration?
The Boss : "Don't forget you have to sort out that load to France today."
Here's me : "Done, sorted it yesterday."
The Boss : "And that container for Romania."
Here's me : "Yeah, that's sorted too."
The Boss : "And there's those two trucks going to Rigger."
Here's me even though I know full well what she means : "Rigger?"
The Boss : "Rigga..."
Here's me : "Riga?"
The Boss : "Yeah, don't forget to sort those."
Here's me : "They're already sorted."
The Boss : "And those documents for Francis."
Here's me : "Posted them yesterday."
The Boss : "With the right exchange rate?"
Here's me : "Yes, checked it, 1.64"
The Boss : "I was sure it was 1.63"
Here's me waving a piece of paper : "No, 1.64, look."
The Boss : "But did you remember to take off the fuel surcharge?"
Here's me : "Yes."
The Boss : "And you need to sort out that van in Tilbury."
Here's me : "Sorted it last night."
The Boss, accusingly : "And you were supposed to phone Terry first thing this morning."
Here's me, wearily : "I'll phone him now."
The Boss, angrily : "Why haven't you haven't phoned him already?"
Here's me, resignedly : "Because since I sat down you have been telling me to do an endless list of things that I've already done?"
The Boss : "Well, if I didn't keep prodding you, you'd never do anything."
Pass me a hammer.
Tuesday, 16 June 2009
The Wheels Have Come Off
Here's me : "What kind of car?"
The Boss : "Just the body."
Here's me : "Wha?"
The Boss : "Just the car body."
Here's me : "As opposed to?"
The Boss : "Without the tracks."
Here's me : "A car on tracks?"
The Boss : "Would the car be wider than the tracks?"
Here's me : "A car on tracks?"
The Boss : "It doesn't sit flush to the tracks though."
Here's me : "A... car... on... tracks?"
The Boss : "Do you think it's going to be wider than the tracks with the tracks off?"
Here's me : "Wha?"
I'll let you know how this one ends up, if I ever find out.
Wednesday, 3 June 2009
Conversational Juggernaut

Thursday, 21 May 2009
You Might Ask Yourself
The Boss is loaded with the flu, genuinely loaded, and appears to be determined to spread as much suffering around as possible. I've been here but 17 minutes today and already I want to quit. I'm just sitting here having mindless instructions barked at me by someone who refuses to so much as cover their mouth when coughing or wait till they've stopped chewing before spewing out inanities, today served in a special coating of germs and food particles.
It's been turning my mind for some time, as you may know, and now it's turning my stomach too.
I find myself wondering if this is worth it, or how much more of it I can take.
On a lighter note I see my fledgling blog has acquired now seven followers. Hello, welcome, and thank you. Feel free to comment folks, to pass remarks at will or to ask questions if you so desire.
love,
Koala.
Thursday, 23 April 2009
A Brief Round-Up
She's Taking On Water
The Boss : "Have you shipped anything out with Elaine?"
Here's me : "Um, Elaine? The lady in reception?"
The Boss : "With Wallenius?"
(this refers to Wallenius Wilhelmsen, a true and existing shipping line, with whom we ship goods - not to be confused with any lady called Elaine, whom it is hard to imagine under any circumstances to be a suitable vessel for the movement of deep sea cargoes)
Take That To The Bank
The Boss : "I spent so much money and I don't know where it went. I only brought back twelve hundred euros"
Here's me : "Twelve hundred fucking euros!?? How much money did you take with you?!?"The Boss : "Two hundred."
Here's me who can't be arsed with this shite today : "Aye whatever"
Installation Corrupt
The Boss, starting a conversation with me while staring fixedly at the screen and dialling out on the phone at the same time : "What's un-install install?"
Here's me : "What?"
(presumably the call has just been answered)
The Boss, into the phone : "Google Chrome?"
(presumably the person on the other end of the line has just said "Wha?")
The Boss : "Wrong number" (hangs up phone)
(now looking at me) : "Is Ryan there?"
It Takes A Big Person To Admit, etc.
Here's me : "You have two files open for James Wightman. He called earlier in the week because he's received the same customs entry for both files. I looked in the files and I see you have filed a copy of the same customs entry with each one. Where is the correct one for the second file?"
Here's me : "They're not. I looked at them both, both the same reference, both 52-V."
The Boss, motioning me over : "Look, they're both in the right files"
Here's me : "You've just taken them out and moved them round."
The Boss : "I didn't, they were always in the right files."
Here's me, amused : "I just watched you do it. Look, it's got holes in the top corner where you tore it off from the staples, look."
The Boss : "No I didn't."
Here's me : "Aye whatever."
If He's Having One, I Want One Too
The Boss : "Your driver in Tilbury's just off the phone. They won't give him a tablet."
Here's me : "Er... a tablet?"
The Boss : "For waiting."
Here's me : "Whhhhhhaaaaaaaaaaaaaaaaaaaa?"
The Boss : "They won't give him a ticket for the weighbridge."
Quit Bugging Me
The Boss, while on the phone : "Would you ring reception and ask if them if they're trying to cut in on my phone?"
Here's me : "Eh, wha?"
The Boss : "It sounds like someone's tapping my phone, would you ask reception if it's them?"
Here's me : "Are you entirely serious?"
The Boss : "Yes, do it."
(I actually did it too, just for the laugh like)
Classic Rock-aproprism
The Boss : "Have you lifted anything out of Iron Maiden?"
(This one caused me to erupt into laughter and in fairness The Boss did too once she realised what she'd said, she had intended to say 'Iron Planet' which is a U.S. based customer of ours. Classic though)
Who? What? Where? When? Why?
The Boss : "If Jonathan Parker rings up we haven't taken out Mark Stewart."
(I suspect there are two wholly seperate notions in here that would demand two wholly seperate sentences, but if you think I'm diving in to find out what it all means then you can frankly go and fuck)
It's On The Tip Of My Tongue
(In the midst of a discussion about why a particular customer is no longer using us in favour of a more expensive carrier)
Here's me : "Well, it's fairly obvious isn't it - he's taking backhanders."
The Boss : "You can't ignition that."
Here's me : "Wha?"
The Boss : "That's just instigation."
Here's me : "Wha?"
The Boss : "It's an imm...bi...fi...cation"
Here's me : "Wha the hell do you mean?"
The Boss : "I mean you can't know that, you're just guessing"
Oh the irony.
Wednesday, 11 March 2009
No Idea
Here's me : "Welll..... from where?"
The Boss : "From Purfleet."
An intake of breath so sharp I almost hurt myself.
Here's me : "Well, yeah, Purfleet to Purfleet is definitely easier than Purfleet to Dublin."
The Boss : "No, Purfleet to Dublin. No, Hull. Dublin to Hull. That would be easier than Dublin wouldn't it?"
Just keep breathing, young Koala, no matter how badly you want to stop.
Tuesday, 10 March 2009
Bank Account Numba And Sort Code Pleeze
"Would you..."
Oh Gods let it be something painless.
"Would you have..."
Come on come on come on come on gedditoverwith.
"Would you have any emails that I don't have?"
There is a silence for several seconds while I consider what this might mean, and in a fit of mental gymnastics that would impress Gary Kasparov, I work through a whole range of possible outcomes for various answers I might give.
Non-committal is the way forward.
Here's me : "Eh... what do you mean?"
"Would you have got any emails that I haven't got?"
Here's me : "Well... yes..? Any in particular?"
"We've received £15 paid into the bank by Mr. Motunbo".
Carefully blank expression.
Here's me : "Yes? Motunbo, yes. James. Nice fella. What about it?"
"Do you know what it's for?"
Here's me : "No?"
"It's a bit suspicious"
Here's me : "Ahhhhh.... why?"
I am fully aware, believe me, of the critical error I have just committed. I am the cat that curiosity killed, skinned and ate.
"I don't remember him owing us anything."
Here's me : "Ahhhhhhhhhhhhhhhh... why not ask Accounts for a statement?"
"I don't want to go down that road."
Such statements are frighteningly common; a seemingly quick, simple effective solution is dismissed with a thought-terminating-cliché. She continues :
"Can he do anything to us with that?"
I feel my eyes close, involuntarily, and my hand begins to massage my left temple.
Caution, now, caution young Koala. You may be about to drill right through into a seam of purest idiocy. Be ready.
Here's me : "Anything... such as...?"
"Just can he do anything with it."
Here's me : "Again... anything like what?"
"Can he find out about us? Our address or anything?"
Let me recap. This may be unclear and confusing; if so, you're reading it correctly.
A customer - yes, he is a customer - has deposited money into our bank account. For many businesses this is not only normal but is indeed sort of 'The Point' of business happening. My nerves are fraying in anticipation of where this all leads.
Here's me : "Welllll.... he probably knows our address. Given that we're a publicly listed company. And it's on our invoices to him. And he's actually been in the building here. Given all of this, lodging money into our bank account seems a bit of a strange way to go to find out our address."
"I just thought it was suspicious, that's all. I don't like it. "
Here's me : "Wellll... why not ask accounts for a statement, that'll probably clear it right up" (speaking just a little too brightly, I feel, bright and yes indeed possible brittle)
"I don't want to go down that road."
She's still frowning at the screen, even now.